This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Low level of support during a miscarriage"

About: Princess Alexandra Hospital (Harlow)

Called the Early pregnancy unit in the morning about cramping and red spotting, no one called me back, so called again in the afternoon, was just told I'm on the list and someone will call at which point I went to A&E in agonising pain. Finally got a call at 4.30 saying "but you had a scan a week ago and it was fine", implying nothing can be wrong a week later, without any support on how to manage the pain and what's likely to happen. Then within the hour I had a miscarriage in the waiting room of A&E. The next day, I was asked to go to EPU for a scan and blood test and waited in pain sitting on a chair from 11.30am to 4pm without any indication of how long it will take, what I'm waiting for, who I'm waiting to speak to.... The blood test wasn't done because you close at 4pm and I had to return the next day again... I don't understand why you can't give out rough appointment times so people don't have to sit in pain and wait all day, trying not to cry in front of everyone else.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Princess Alexandra Hospital 15 months ago
Princess Alexandra Hospital
Submitted on 05/01/2023 at 14:05
Published on nhs.uk on 06/01/2023 at 09:19


Dear patient,

I am so sorry. There is no good answer to your questions here. I hope you have been able to speak to someone subsequent to commenting on the feedback page.

The hospital is here to work with you and your family and I am sorry we let you down. If you have not had an opportunity to speak to someone about your experience in person, the maternity service has a service available which could support you.

If you feel this would be something you would want to take up, please get in touch.

Shahid Sardar

Patient advice and liaison service

01279 82 72 11

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k