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Amazing nurses

Posted By Emzcos

"Amazing nurses"

About: Antrim Area Hospital / The Programmed Treatment Unit ( PTU) Royal Victoria Hospital / Gastroenterology

(as a service user),

I had a recent diagnosis of IBD in 2019 and 2021 I was having a series of flare ups and trialing different treatment options. Every time I was having a flare up the team of IBD nurses were on the other side of the phone and provided reassurance and ensured I received the follow up needed. Dr Patterson’s medical team have also been very good and informative and ensure regular follow up. Part of my treatment involved infusions at PTU until I could change to injections and all the staff in PTU were also incredible. 

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Responses

Response from Sarah Arthur, Patient Client Experience Facilitator, Patient Experience, Northern Health and Social Care Trust 2 years ago
Sarah Arthur
Patient Client Experience Facilitator, Patient Experience,
Northern Health and Social Care Trust

Submitted on 21/04/2022 at 11:57
Published on Care Opinion at 11:57

picture of Sarah Arthur

Dear Emzcos,

My name is Sarah I am the Patient Client Facilitator in the Northern Trust. I am sorry to hear you have been diagnosed with IBD and have had a series of flare ups. It couldn't be easy for you. I'm pleased to hear your experience with staff in PTU was incredible. I will ensure the staff are informed, I'm sure they will be delighted to hear this.

I hope you keep well going forward.

Sarah

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