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"Excellent communication skills and professionalism"

About: Public Health Agency / Contact Tracing

(as a service user),

I received a call from contact tracing. They were so nice, calm, professional. They went through what I needed to to, reassured me and put me at ease. Excellent communication skills and professionalism! Thank you! 

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Responses

Response from Contact Tracer, Contact Tracing, Public Heath Agency 3 years ago
Submitted on 06/04/2022 at 11:42
Published on Care Opinion at 12:02


Many thanks for your kind comments. I am glad that the tracer was able to provide you with all the information that you needed and that you feel reassured. Hope you feel better soon! I will share your comments with the tracing team.

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