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"So impressed by the care and attention"

About: Radiology / Interventional Radiology

(as the patient),

From the moment I was taken to theatre, I was immediately SO impressed by the care & attention I received from the all the nurses & especially Dr Young. I had been really anxious prior to this & and after having to receive a 

nephrostomy bag during the procedure I got very upset & emotional, the nurses never left my side & Dr Young was amazing and talked me through the whole thing. He reassured me by confirming he would get me back in again at a later date to try & take the bag away. I received that appointment date before being discharged. I couldn’t have got through this without every one of them and will feel more relaxed at my next appointment. 

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Responses

Response from Jane Anderson, Radiology Manager, Radiology Clinical Services, NHS Fife 2 years ago
Jane Anderson
Radiology Manager, Radiology Clinical Services,
NHS Fife
Submitted on 01/04/2022 at 17:32
Published on Care Opinion at 17:32


picture of Jane Anderson

Thank you for taking the time to provide feedback on our service.

I am really pleased to hear that your procedure went well and pleased that you were happy with the level of care you received.

The interventional team is made up of specialist doctors, nurses and radiographers, I will share this wonderful feedback with them, they will be delighted to received this recognition.

The team work with a focus on patient centred care, ensuring that patients are treated with dignity and respect and care and compassion and I am sure your comments will be very well received. Thank you

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