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"Food in hospital"

About: Royal Cornwall Hospital (Treliske) / Surgical Admissions Lounge

(as the patient),

I have multiple food allergies. Our hospital provides hot meals up to a certain  time and then only sandwiches are available. After being admitted from ED, I was offered a sandwich even though l disclosed my allergies! (It’s all over my file also!). I was made to feel like a nuisance! This is a hospital! Should cater for all allergies. I asked for a menu so I could assess the ingredients myself, but was told no more hot cooked meals available and all they had was pre-made sandwiches! I asked whether there was any salad and I was presented with a very sad looking wilting leafy salad without any protein. I asked for fruit to fill me up a bit more as I was so hungry!

This is not acceptable! How can a hospital have no form of protein and plain vegetables available? I would have been over the moon with a chicken breast or mince with some plain vegetables,but was told this isn’t available! Shocking! The next day, my partner brought me some tinned tuna and snacks I could have, as I was offered a hot meal the next day, but all in sauces thickened with ingredients I’m allergic to. Not a good experience when a hospital can’t provide simple meals to allergic patients. A hospital is a place to heal, and nutrition is important! A sandwich as the only option sure isn’t proper nutrition to heal.

Food

Food


Staff attitude

Staff attitude


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Responses

Response from Royal Cornwall Hospital 3 years ago
Submitted on 11/04/2022 at 10:30
Published on Care Opinion at 11:38


I am sorry to read of your recent experience. We provide a 24 hour provision of hot meals throughout the hospital, I will be looking into why you were advised that this was not available. Alongside our general patient menu we also provide menus that cater for specific diets. One of these is a range of foods that contain no allergens. I will ensure that additional training is in place to ensure there is not a repeat of your experience in the future.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Propernutritiontohealallergiesarenotaburden (the patient)

Thank you

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