This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Excellent practice

Story from nhs.uk

"Excellent practice "

About: Newham Medical Centre

I have been registered with this GP practice for more than 10 years and I have received exceptional clinical care and emotional support.

I have recently been going through a lot of issues and needed extra support from my GP. My GP is the most caring, supportive, polite, highly competent GP. I have been treated with dignity, kindness and respect. He has a fantastic manner, he was checking on me how is my health, made me feel comfortable. He is very reassuring and approachable.

The reception staffs are always friendly and accommodating. I was given clear instructions how to use Patient Access and book appointments; a great system where you can go online and complete e-consultation. It has been great, very efficient and you receive a call and a face to face is arranged after if needed. I was able to make appointments at the time that suites me and I have been seen when needed.

All the staff are so helpful, they all work hard and always have time to make you feel welcome. They go out of their way to accommodate you.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Newham Medical Centre 2 years ago
Newham Medical Centre

Submitted on 01/04/2022 at 15:45
Published on nhs.uk on 02/04/2022 at 06:22

Dear Patient

Thank you so much for lovely comments and it is much appreciated at this stressful time.

With morale at an all time low in General Practice your kind words will boost the morale of our hardworking team.

I am glad to hear that we were able to help you through your issues and you received support from the Practice.

As a Practice we aim to provide high standards of care to our patients in a safe, well led and compassionate environment. Our team endeavour to always be polite and understanding. I will pass your feedback on to the team.

Please do contact me if you need any further support.

Sanita Basi

Practice Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k