This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A great radiotherapy team"

About: Western General Hospital / Radiotherapy

(as a service user),

Under the care of the therapeutic radiographers for the last 5 weeks. Their professionalism, kindness and general empathy has been terrific. It gives confidence that the team is on your side, & that things can get better. A great team in a great centre, with superb oversight. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Louise Davies, Patient Experience Officer, Patient Experience Team, NHS Lothian 2 years ago
Louise Davies
Patient Experience Officer, Patient Experience Team,
NHS Lothian
Submitted on 07/04/2022 at 12:08
Published on Care Opinion at 12:08


picture of Louise Davies

Dear PGB

Thank you so much for sharing your feedback with us. It is heart-warming to hear how supported you felt by the team, and that they have displayed such great professionalism, kindness and empathy. I am so pleased that you feel so confident in them.

I will ensure your kind comments have been shared with the relevant staff. Our teams always work hard to provide the best possible service to our patients and they will really appreciate you taking the time to share this positive feedback with us.

Take care

Louise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k