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"My labour experience"

About: Borders General Hospital / Maternity care

(as the patient),

Was given exceptional care from the student midwife. I couldn't be more grateful for the compassion and help given throughout my labour. To always check I was okay even my partner and constant positive feedback on how I was doing during labour and what to do. They also came to say bye to us before finishing shift and help us change our baby nappy for first time.

Wasn't so happy about another midwife unfortunately didnt get her name but she told us we had to strip our baby naked, irritate him and force him to feed. If we didn't do this they wouldn't discharge us till we force fed out baby a extra 10mls. We found their attitude abrupt, rather than helping us. 

 

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Responses

Response from Claire Grieve, Interim Clinical Manager, Women & Children’s Services, NHS Borders 3 years ago
Claire Grieve
Interim Clinical Manager, Women & Children’s Services,
NHS Borders
Submitted on 21/03/2022 at 16:42
Published on Care Opinion at 16:42


Thank you Sbryson89 for taking the time to feed back to us.

I am delighted to hear you feel you had exceptional care from the Student Midwife looking after you. To hear you feel you and your partner felt well looked after is so important to us.

I am sorry to hear you had a negative experience with another Midwife with regards to feeding. I will make sure your feedback is shared with all of the staff and we learn from this, again I apologise.

I hope you have settled into life as a family and enjoying your baby!

Kind regards

Claire

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Claire Grieve, Interim Clinical Manager, Women & Children’s Services, NHS Borders 3 years ago
Claire Grieve
Interim Clinical Manager, Women & Children’s Services,
NHS Borders
Submitted on 21/03/2022 at 16:42
Published on Care Opinion at 16:42


Thank you Sbryson89 for taking the time to feed back to us.

I am delighted to hear you feel you had exceptional care from the Student Midwife looking after you. To hear you feel you and your partner felt well looked after is so important to us.

I am sorry to hear you had a negative experience with another Midwife with regards to feeding. I will make sure your feedback is shared with all of the staff and we learn from this, again I apologise.

I hope you have settled into life as a family and enjoying your baby!

Kind regards

Claire

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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