"Sad at the loss of my Dad"

My 78 year old dad was admitted four times from Oct 21 to January 22, passing thru A&E, Combined Assessment Unit, then Station 10 (?) (covid ward) Station 12, Station 14, Station 8 and finally Station 6.  Other than when he was on the covid ward with the nurse spoiling him rotten, he was only allowed 1 nominated visitor - my mum. 

I have only praise and thanks for everyone up till his move to Station 8. His designated nurse assured me they would take good care of him, and let me sneak to the door of his room to blow him a wee kiss. When I rang in early January around 9.30 am, the nurse looking after him was away for their tea break, I was advised to phone back at 10.30 (some tea break).  I did as requested, asked if they were the nurse I spoke to on the previous day to be told no.

Mum had her normal afternoon visit, so I rang again at 9:30pm, spoke to the nurse who was looking after him, and asked what they were planning to do. I was advised it was more than their pay grade to decide what was happening with dad.  When I rang the ward the following evening, I told the same nurse that dad had been very upset (he had told mum he didn't think he'd be getting out hospital) and asked if they could keep a wee eye on him - to my horror they responded that they were  there to deal with the medical side of things, and that it is up to the family to deal with the patients emotions.   Well, I'm sorry, but the only family contact dad was getting was with his 78 year old wife, who sat and held his hand for an hour every day. 

He eventually had a wee heart attack on Station 8, and the doctor came round while mum was visiting.  She told the doctor dad was so tired, and was told he'd had a lot of morphine, and she would see a big difference in him the next day. The doctor then rang me around 6:00 pm to say he was being moved to a cardiac ward.  Once he was there we booked a visiting slot for mum for the following day - at no time were we told how unwell he was, or made aware he was in declining health.

The next contact was at 2:00 am to say he had passed away, on his own, without his wife of 57 years, or his only daughter who adored him.