This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"My wife's treatment by doctors and some nursing staff"

About: Pinderfields General Hospital / Accident and emergency Pinderfields General Hospital / Maxillo-Facial surgery

(as a relative),

My wife was rushed into hospital. She was in agony and phoned the GP, who was not seeing patients, so I had to ring for an ambulance, which I find disgusting to start with. She got to casualty and hours later was seen by a doctor.

They then took her to ward twelve where she was tested for covid and found to be negative. Then she was taken to ward 32, where was put on a bay for 4, with six beds in. She was tested again a couple of days later and found to be positive, and taken to a side ward.

I think it is time the staff started looking at the patients notes on the computer, because one doctor comes in and tells her everything is fine and she could go home, only for the nurse to advise what was wrong with her, My wife suffers from ME, but the doctor told her that she didn't and can't find it on her notes.  That seems very funny as she has been treated for it for over a decade.

Last  year I was taken to Pinderfields with meningitis, and she was with me due to the extensive medical illnesses I suffer from, and being unable to communicate at the time. From that day on she felt ill, and it turned out to be long covid. They called it glass lung, but once again the doctor didn't know, and told her it goes away after a few months, so she should be clear.  I think that is a load of rubbish they as don't know how long it takes to go, if ever. She was made to feel like a fraud, which, I can guarantee you she is not. She has to be dying to go to the doctors, and as for going in hospital she has to have no choice. Her treatment has been disgusting. 

She is know in the geriatric ward with dementia patents.  3 wards in one week. It's time the doctors looked at what the person suffers from, because it seems you see a different one every day. They try to empty the bed if your suffering or not. A big, big difference from when I was in a year ago, things are going down hill fast.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Clare Blackburn, Head of patient Experience, Mid Yorkshire Hospitals NHS Trust 2 years ago
Clare Blackburn
Head of patient Experience,
Mid Yorkshire Hospitals NHS Trust
Submitted on 29/03/2022 at 08:34
Published on Care Opinion at 08:34


Dear Frank45b

Thank you for your email and I am sorry to read of your wife's experience whilst she was an inpatient at Pinderfields Hospital.

It is disappointing to read of the poor experiences you have described and that you have stated your wife's care has been "disgusting". This experience certainly falls short of our expectations which is not something we would want any of our patients to experience.

We would like to investigate this matter further to see how we can make improvements. If this is something you would like us to do, please can you contact our PALS team on myh-tr.palsmidyorks@nhs.net. Our PALS team will do all that they can to address your concerns.

Thank you again for your feedback and I hope your wife is recovering well.

Kind regards

Clare Blackburn

(Head of Patient Experience)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k