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"A true confidence builder"

About: North Devon District Hospital / Urology

(as a service user),

Long term investigation and care for raised PSA .  Regular tests with variable results,  TRUS negative. However my consultant, Mr Misra , maintained a watchful eye with regular consultation and measured PSA tests. Contacts were maintained with my doctor and  new medication was introduced to my treatment daily to assist my condition.

A sudden rise in PSA level occurred and a new drug introduced at the same time to improve flow corrected this ,and PSA has remained at an acceptable level.

Mr Misra has now referred me back to my doctors care.

However he picked up in my other tests relating to frequency and burning.  The results were negative, most of the time. prompting Mr Misra to offer me a flexible cystoscopy, to check the bladder .  I shall book an appointment.

From the foregoing it will be noted the standard of care, and professional skill ,together with the continuous active personal touch, has been a true confidence builder

  

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Responses

Response from Paula Howells, Senior Medical Secretary (Northern Services), Urology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Paula Howells
Senior Medical Secretary (Northern Services), Urology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have worked in the NHS for over 35 years as a senior Medical Secretary in various specialties. I currently work in the Urology Department providing PA services to the clinical team.

Submitted on 13/03/2022 at 16:27
Published on Care Opinion at 16:27


picture of Paula Howells

Dear Fred Happy

Many thanks for leaving such positive feedback regarding the care you have received by the Urology Department and in particular Mr Misra. I am sorry that you have had to have investigations for raised PSA, however, pleased to note that your prostate biopsy was negative. I am very pleased that you found the standard of care, professional skill and personal touch added to your confidence with regard to your investigations and treatment. Please be assured that I will pass on your feedback to Mr Misra.

Kind regards

Paula

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