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"Colorectal surgery follow up"

About: Community Specialist Colorectal Service

(as a service user),

Phone consult. 

Good experience, appropriate questioning, clear and concise response BUT misses the f2f options of hands-on examination, use of visual cues, non-verbal communication. 

In general: 

It's less invested in time: great, but the value of f2f can't be improved upon.

I have excellent health literacy, but this method is disadvantageous for those that cannot express themselves, or have limited understanding.

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