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Experience was first class from my arrival

Posted By Dave22

"Experience was first class from my arrival"

About: University Hospital Hairmyres / Day Surgery

(as the patient),

Doctor

Doctor


Nurses

Nurses


Team work

Team work


Staff attitude

Staff attitude

I had my gallbladder removed (Laproscopic Cholecystectomy) in early March 2022 at Hairmyres Hospital.

Experience was first class from my arrival in Day Surgery until my departure, minus my gallbladder.

Everyone involved in my care treated me professionally and with the utmost respect.

I would like to make a special mention of my Consultant, Mr Denley, who has supported me right through from my first bout of Pancreatitis in June last year. He and his team carried out my operation so successfully that I do not even require any follow-up care.

I would also like to mention the excellent nursing care I received, especially from trainee Natasha and staff nurse Fiona.

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Responses

Response from Marjorie McGinty, Head of Improvement, Quality Directorate, NHS Lanarkshire 3 years ago
Marjorie McGinty
Head of Improvement, Quality Directorate,
NHS Lanarkshire

Submitted on 11/03/2022 at 14:04
Published on Care Opinion at 14:04

picture of Marjorie McGinty

Dear Dave22

Thank you for taking the time to provide feedback on your recent experience of Day Surgery Services at University Hospital Hairmyres. I am pleased to hear that you were treated with respect and professionalism, our staff strive to provide high standards of care every day.

I will be delighted to pass on your kind comments to Mr. Denley, Natasha and Fiona and the Day Syrgery team.

I hope that you are recovering well at home.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Dave22 (the patient)

Thanks Marjorie. I am recovering amazingly well but my wife is ensuring that I don't try to do too much 😊

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