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"I still have not been given my results"

About: Nottingham University Hospitals NHS Trust - City Campus / Cardiology Nottingham University Hospitals NHS Trust - City Campus / Respiratory medicine Pilgrim Hospital / Respiratory medicine

(as a service user),

I recently had an operation on my heart and they also found a problem in my lungs so took some biopsies. This was 3 months ago. They had one specialist meeting and wanted me to have a CT scan to confirm a diagnosis. I have recently been in Pilgrim for 10 days with some complications. During my treatment 2 CT scans were done and registered straight away but my scans from earlier still haven't been registered. I still haven't been discussed at the meeting so still have not been given my results which could potentially be quite serious. Thank goodness Pilgrim have registered the up to date ones. 

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Responses

Response from United Lincolnshire Hospitals NHS Trust 5 months ago
Submitted on 07/03/2022 at 12:45
Published on Care Opinion at 12:45


We're sorry that you have encountered issues with your CT scans and would suggest that you approach Nottingham University Hospitals to check up on the earlier results. If you are unsure who to approach, contact their PALS team

It is good to note that Pilgrim Hospital have registered to two scans you had whilst staying with us.

We hope you get your concerns answered very soon.

Response from Nottingham University Hospitals NHS Trust 4 months ago
Nottingham University Hospitals NHS Trust
Submitted on 24/03/2022 at 15:25
Published on Care Opinion at 15:25


Thank you for getting in touch and I’m sorry to hear that you are waiting for the results from scans that were taken at Nottingham University Hospitals. Please can you contact our Patient Advice and Liaison team by calling 0800 183 0204 or email PALS@nuh.nhs.uk so that they can take some further details from you and try to resolve the issues that you have raised.

Kind regards

Claire Mayfield
Deputy Matron, Cardiology

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