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"NHS Golden Jubilee"

About: Golden Jubilee National Hospital / Outpatients

(as a service user),

I attended the Vanguard Unit for a colonoscopy today. Every single member of staff who looked after me was fantastic. Dr Bell, Ms Roberts - Larkin, Rachael and all other staff were just brilliant. Thank you so much. I so appreciate your care and professionalism. 

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Responses

Response from Andrea Heatley, Risk and Feedback Facilitator, Clinical Governance, NHS Golden Jubilee 2 years ago
Andrea Heatley
Risk and Feedback Facilitator, Clinical Governance,
NHS Golden Jubilee
Submitted on 08/03/2022 at 11:36
Published on Care Opinion at 14:49


Dear Exasperated Again,

Thank you so much for taking the time to acknowledge the dedication and professionalism of our NHS colleagues.

It is an absolute pleasure to pass on your comments to the team and I am ecstatic that the care you received was of the highest standard. Our staff are very hard working and committed to providing excellent patient care and I am sure they will be delighted that you have had a positive experience.

Thank you again for taking the time to post your lovely comments, it is very much appreciated.

I wish you all the best for the future.

Kind regards

Andrea

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