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"Fairhaven made me feel I mattered"

About: Fairhaven Young People's Unit

(as the patient),

I was an inpatient at Fairhaven for just over a year.

The hospital was clean, we were all fed. We did lots of activities. We got looked after very well. Then the staff went down and they decided to close in 2019 as shortage of staff which at the end of my stay I noticed it did go down hill.

But the staff team at the time was amazing! 5 yrs on, I now have a little girl. Not where I seen myself 5 years ago! The staff learnt me a lot with myself and even everyday basic needs to. I would have loved to go back and see all the staff.

Ricky, Anna, Crystal, there was a lot of staff I would like to say thank you to. They did a lot for me as I was a handful at times.

And patients themselves I wouldn’t name as that’s confidential, but some of you I still talk to to this day, and I appreciate that and I am glad you are still fighting.

So thank you to you all at Fairhaven! For helping me and learning me new skills on how to manage emotions and how to look brighter on life because the dark path will end one day.

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Responses

Response from Terry Hancock, Patient Experience Manager, Mersey Care NHS Foundation Trust 3 years ago
Terry Hancock
Patient Experience Manager,
Mersey Care NHS Foundation Trust
Submitted on 10/03/2022 at 15:47
Published on Care Opinion at 15:51


Thank you for your positive feedback relating to the Fairhaven Young Peoples Unit.

As a Trust we are committed to learning from patient and service user experiences in order to improve our services, and although the unit closed in 2019 I will pass this feedback on to the division in which the unit was based for any applicable learning to be noted.

Kind regards

Terry Hancock

Patient Experience Manager

Mersey Care NHS Foundation Trust

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