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Good experience visiting minor injuries

Posted By MrsTar26

"Good experience visiting minor injuries"

About: New Victoria Hospital / Minor injuries unit New Victoria Hospital / X-rays and scans

(as a parent/guardian),

My 8 year old son had a fall at school and hurt his wrist.

The staff at the minor injuries unit in the New Victoria were very friendly and helpful. They even let my son see his x-ray which he thought was very cool.

The overall experience was good and we were seen quickly. The x-ray department is clearly a very busy one.

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Responses

Response from Heather Richardson, Interim General Manager, Older People' Services, NHS Greater Glasgow & Clyde 3 years ago
Heather Richardson
Interim General Manager, Older People' Services,
NHS Greater Glasgow & Clyde

Submitted on 25/02/2022 at 17:44
Published on Care Opinion at 17:44

Dear MrsTar26,

Thank you so much for posting your comment on Care Opinion.

I am sorry to hear about your sons fall and I hope he is now on the mend.

I am so delighted to read about you and your sons experience in the department and particularly in the x-ray department. The team work extremely hard and will be so happy to read your positive comments.

Wishing your son a speedy recovery

Heather Richardson

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Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 28/02/2022 at 15:37
Published on Care Opinion at 15:37

picture of Kevin Torbet

Dear MrsTar26

Thank you for taking the time to leave such lovely feedback in regards to your experience of attending the Minor Injuries Unit with your son after he hurt his wrist.

It was nice to hear how the staff were friendly and helpful throughout your visit and you were provided the support required.

I hope your son is recovering well and thanks again this means a lot to the staff.

Kind regards

Kevin

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