"The approach to patient care was amazing"

I attended the Minor Injuries unit at the QUEH. The female nurse who saw me was nothing short of brilliant. When I explained my symptoms some of which I found embarrassing, she was so kind and understanding and put me at ease making it easier for me to tell her everything that was happening. Her approach to patient care is amazing and I can honestly say it was because of this, that I was able to speak openly about all of my symptoms.

I was admitted to Ward 10B later that night and again I can’t thank all of the staff - Doctors, Nurses and Domestic - enough for their attention and care.

The Doctors explained to me what scans I was having and why - which on previous visits wasn’t always done - and made sure I understood what the results were and what they meant - on a previous admission, I learned these things by reading my discharge letter.

The Nurses were all very attentive and made sure I had everything I needed from pain relief and food when I wasn’t on the ward for mealtimes to towels when I wanted to shower and double checked that I understood what the Doctors had told me. These small things make a huge difference when you’re in pain and don’t feel at your best.

The MIU team and the Ward 10B team should know that I truly appreciate all of their care, kindness and I would like to thank all of them.