"The services I received from staff at Crosshouse hospital."

I was admitted to Crosshouse Hospital after suffering a couple of TIA’s. It was a very scary experience for me as I had no idea what was wrong with me.

On admission to the EDU(?) unit, I had blood taken and an ECG. I was then left waiting for a stroke consultant to come and see me. Sever hours later, I was told there had been a emergency and it was taking longer than normal for someone to see me. I even asked if I could have a drink of water as I had nothing to eat or drink for about 8 hours. I was told I could have nothing until the stroke specialist saw me. I was eventually transferred to a ward with no one coming to see me.

I arrived at ward 3E and the difference in staff attitude was night and day. The staff were so helpful and kind and I was given something to drink and eat. Throughout the time I spent in the ward, each and every one of the staff, from doctors, to nurses, to auxiliary staff to porters were all exceptional. I was given the fullest help and assistance  I could want. I was diagnosed with having had several TIA’s. I had every test imaginable to ensure that everything was investigated. I was discharged on Wednesday and having medication to take and a follow up appointment for further tests.

I can’t thank the staff of 3E enough for everything they did for me. It made a miserable  time for me a bit more bearable.

A big thanks too, to the lovely ladies who ran the waiting/dispatch room and  offered countless cups of tea and coffee and ordered me a taxi to take me home.

I appreciate how stressed and busy the staff are but it’s a shame that some seem less interested in patients than others.. All credit to ward 3E staff. You are brilliant.