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Waiting Times

Story from nhs.uk

"Waiting Times"

About: Bedford Hospital South Wing

Anything else?

gave GP referral letter to Physiotherapy 3 weeks ago. Told it's a 6 week wait to receive letter for initial appointment. which will be some time after that. Not sure that 6 weeks+ on codeine 4 times a day is a good idea for a recovering alcoholic, so I guess it's back to the GP (probably 7-10 days as it's not urgent).

The NHS is safe in their hands !

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Responses

Response from Bedford Hospital South Wing 12 years ago
Bedford Hospital South Wing

Submitted on 10/04/2013 at 10:41
Published on nhs.uk on 11/04/2013 at 05:15

Hello,

Thank you for sharing your experience at Bedford Hospital. I am sorry if the care you received was not appropriate.

If you would like to make a formal complaint - or if you would simply like to discuss the issues you encountered - I would encourage you to contact our Patient Advice and Liaison Service team (PALS) via the details on our website at http://www.bedfordhospital.nhs.uk/patients/pals-and-complaints

You can also contact PALS via email to PALS@bedfordhospital.nhs.uk, by calling the team on 01234 795814, or by writing a letter to:

PALS

Bedford Hospital NHS Trust

Bedford

MK42 9DJ

Thank you for sharing your experience, and I hope your condition is resolved soon.

Ben Raza , Senior Communications Officer , Bedford Hospital NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Communications Team, Bedford Hospital NHS Trust 12 years ago
Communications Team
Bedford Hospital NHS Trust

Submitted on 11/04/2013 at 10:36
Published on Care Opinion at 13:49

Hello,

Thank you for sharing your experience at Bedford Hospital. I am sorry if the care you received was not appropriate.

If you would like to make a formal complaint - or if you would simply like to discuss the issues you encountered - I would encourage you to contact our Patient Advice and Liaison Service team (PALS) via the details on our website at http://www.bedfordhospital.nhs.uk/patients/pals-and-complaints

You can also contact PALS via email to PALS@bedfordhospital.nhs.uk, by calling the team on 01234 795814, or by writing a letter to:

PALS

Bedford Hospital NHS Trust

Bedford

MK42 9DJ

Thank you for sharing your experience, and I hope your condition is resolved soon.

Ben Raza, Senior Communications Officer, Bedford Hospital NHS Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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