I unfortunately needed A&E care having experienced a worsening in breathing issues. Due to previous experience, I attended feeling incredibly frightened. The thought of having bloods done was incredibly daunting.
However, I cannot believe the care and patience I was given and received. From being triaged by Jo, to being discharged, I felt reasonably calm and really looked after.
Though getting bloods done was a challenge, the doctors were so good. They were 2 GPSTs (I can’t remember their names sorry) and, I appreciated they were really calm and methodical. I didn’t feel like I was just being stabbed at unsuccessfully, which meant an awful lot to me.
A lot of trust has been repaired for me from just one experience and, I am incredibly thankful for that. As a department, they should be very proud. I have emailed the feedback service directly but, I wished to post my story here also.
"Scared due to previous experience"
About: Aberdeen Royal Infirmary / Emergency Medicine Aberdeen Royal Infirmary Emergency Medicine AB25 2ZN
Posted by AberdeenAngel (as ),
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