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"A neighbour's stay at St Margaret's Community Hospital in Auchterarder."

About: Auchterardar Community Hospital / Community In-patient Wards

(as a friend),

My neighbour had a fairly lengthy recovery stay at St Margaret's following a hip break. All the staff that were met on the numerous visits made were very welcoming and more than happy to ensure that arranging these visits was made as easy as possible. Despite the undoubted pressure the NHS is under time was always made available for a reassuring word on the patient's progress and the way ahead.

There was a Covid outbreak during our neighbour's stay which affected her but she was quickly moved to Dundee Ninewells where enhanced facilities are more readily available. As a result she was able to return to St Margaret's on her recovery around two weeks later.

All in all it is difficult to see how her care could have been improved. Indeed her experience is evidence of how highly we should all hold the National Health Service even although as with all institutions sometimes it is the subject of adverse publicity for whatever reason.
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Responses

Response from Lois Scobie, NHS Tayside 3 years ago
Lois Scobie
NHS Tayside
Submitted on 28/02/2022 at 15:55
Published on Care Opinion at 21:42


picture of Lois Scobie

Thank you so much for taking the time to provide this exceptionally positive feedback using care opinion to the team here in St Margaret's.

It has been a great pleasure to share this feedback with all the team members working today, and I will share with all staff members in the nursing and wider multidisciplinary team.

I am pleased to hear that you received updates on progress for your neighbour and staff were able to offer reassurance throughout. I hope your neighbour is continuing to remain well since leaving St. Margaret's Community Hospital.

Thanks again, With warm wishes

SCN

Lois Scobie

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