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"Professional and compassionate psychiatric care"

About: Mental Health Services for Older People – Community (County) / Broxtowe Community Mental Health Team (CMHT)

(as a service user),

I want very simply to say 'thank you'. I have lived most of my life with various levels of depression, anxiety and trauma. Over the past couple of years I have received and am receiving the most extraordinary care from the members of staff of the Sheila Gibson Unit at Stapleford.

On a number of occasions I've had to make contact with or I've been called by members of the administrative staff of the unit. I have been touched by their courtesy, helpfulness, understanding. I have realised that they make a vital contribution to the care offered by the unit. Thank you.

I have been visited regularly by Georgina, my CPN. I've never had such care before. Georgina has been so helpful and is so helpful. She listens to me, helps me to listen to myself and helps me to feel safe. She has supported me with such knowledge, skill, professionalism and deep humanity. I am grateful.

Over the years, I've had a number of psychiatrists. Dr Wiley has been and is a wonderful doctor. She listens to me, supports and sustains me. Her wisdom, professional knowledge and compassion have been and are quite amazing. Thank you so much. 

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Responses

Response from Emma Hutton, Associate Director of Operations, Older People Care Unit, Nottinghamshire Healthcare NHS Foundation Trust 3 years ago
Emma Hutton
Associate Director of Operations, Older People Care Unit,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 26/02/2022 at 15:14
Published on Care Opinion at 15:14


Thank you for taking the time to give us your feedback and share your experience of the service given by the Broxtowe community mental health team. The team always appreciate hearing views on the care they give and I know that they will value your thoughts, I will make sure that they see your feedback and that it is shared with all members of the team.

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