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"Amazing maternity unit"

About: Maternity care / Maternity Assessment

(as a relative),

I attended last week to accompany my sister who was asked to come into the hospital to check if her waters had broken. 

We were in the midwife led department for several hours while various tests were performed before going home to return the next day once her labour had established.

The care and treatment we received during this time was second to none, the midwife was so attentive, friendly and reassuring. It was such a welcoming environment and they made sure that they looked after both of us during our time and left with all the relevant information. 

I wanted to also take the opportunity to give a special mention to the student midwife looking after us also (Lucie) who was absolutely fantastic and spent time explaining everything to us and was so friendly and knowledgeable. I believe she is due to come to the end of her training soon and I have no doubt she will be a fantastic addition to any department she joins in the future and would be delighted to have her look after us again. 

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Responses

Response from Pamela Galloway, Head of Midwifery and Nursing, Women and Children's services, NHS Fife 2 years ago
Pamela Galloway
Head of Midwifery and Nursing, Women and Children's services,
NHS Fife
Submitted on 20/02/2022 at 15:24
Published on Care Opinion on 21/02/2022 at 09:16


Dear Patientsorted2021,

I would like to thank you for taking the time to thank us for the care received last week in our Midwife led unit.

It is lovely to hear the staff were friendly and welcoming to both you and your sister. It is important to us as a team for you both to be kept informed and explanations provided on what is happening.

I will personally ensure Lucie the student midwife receives your compliments.

Many thanks again, best wishes to you and your family.

from

Pamela

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