My mum was recently admitted via A&E in the early hours. Although she waited to be reviewed by the medical team the A&E team monitored and cared for her with compassion. She was then admitted to ward 4 as no beds in medical receiving and was treated with such kindness and understanding. She told her family that when she arrived in the ward the staff ‘all fussed over her’.
When I called late morning for an update the staff nurse took the time to explain the plan and even asked the medical team a question I had and gave me immediate feedback. Thank you and well done to all staff involved.
"Cared for with compassion"
About: University Hospital Hairmyres / Emergency Department University Hospital Hairmyres Emergency Department G75 8RG University Hospital Hairmyres / Surgical Receiving Unit (Ward 4) University Hospital Hairmyres Surgical Receiving Unit (Ward 4) G75 8RG
Posted by octoberhh35 (as ),
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