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"Caring and outstanding staff"

About: Queen Margaret Hospital / Plastic Surgery & Burns

(as the patient),

The staff at the QM Plastic Surgery unit acted in the highest professional manner allaying any fears I had for the planned removal of a rodent ulcer on my scalp.  Everyone knew exactly what they were doing and I was made to feel at ease and that my own well being was important to all of the staff involved during my visit.

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Response from Lynn Coyne, Clinical Nurse Specialist, Plastic Surgery, Planned Care, NHS Fife 3 years ago
Lynn Coyne
Clinical Nurse Specialist, Plastic Surgery, Planned Care,
NHS Fife
Submitted on 11/02/2022 at 14:38
Published on Care Opinion at 14:38


Dear librasr73,

On behalf of the Plastic Surgery team, thank you for providing us with feedback on your experience within our service so far. Every one of us aims to care for our patients in exactly the ways you have described and I am so glad we have achieved this for you, (and proud of my team!)

I will ensure that your very complimentary comments are shared with everyone in the department.

I hope that your recovery continues and we look forward to seeing you again in clinic for your follow up.

Kind regards

Lynn Coyne

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