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"Ward 3 :Way beyond exceptional."

About: University Hospital Wishaw

(as a relative),

Last week was a very difficult week. After several years of deteriorating health my brother sadly passed away, It has been a difficult and emotionally draining experience, however my reason for writing this is to highlight and raise awareness of the incredible caring and compassionate treatment my brother received in the last few weeks of his life in Ward 3 of Wishaw University Hospital.

From his admission to Ward 3 to his final moments, the Ward staff were unbelievably supportive, compassionate and caring .Night or day the staff could not have done anymore. Words are not enough to say how grateful the family are for the dedicated staff in Ward 3 . In difficult times exceptional people deserve the highest praise possible when they demonstrate this level of care. We the family will be eternally grateful to every one, particularly the Ward 3 staff who helped care for my brother.

Thank you for everything Ward 3

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Responses

Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 3 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire
Submitted on 11/02/2022 at 14:54
Published on Care Opinion at 14:54


picture of Jean MacDonald

Good afternoon McGuigan

Please accept my sincere condolences for the loss of your brother.

I appreciate you have taken time to share your feedback on Care Opinion at a very sad time for you and your family.

I will ensure your lovely comments are passed onto the staff of ward 3 who were involved in the care of your brother as I know they will be very pleased to hear that they were able to provide support to you and your family.

I wish you well for the future.

Best wishes

Jean

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