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Care plan related to previous falls on ward 51

Posted By Ddstego

"Care plan related to previous falls on ward 51"

About: Victoria Hospital / Trauma & orthopaedics

(as a service user),

I posted a story about how poor care and communication led to my being injured in falls and how a nurse had told me I was “independent”. I have since requested my notes and discovered what might be at the root of this experience.

I was admitted to hospital as a result of three falls at home and being in a state of confusion. I was subsequently diagnosed with a urine infection. This is documented in the hospital’s  admission notes.

However on my personal care plan across the topics of “mobility” and ‘personal hygiene” is scrawled “INDEPENDENT”. “Falls risk” is described as ‘LOW RISK”. This is repeated on each daily care plan until after my first fall. Interestingly on the heading of the care plan “Discussed with patient on...” is left blank. 

For me this raises a huge question as to what information this care plan was based on.

I have fed this back to the ward manager and she assured me this would be discussed with staff. I include it here for the benefit of the people who read my original post.

More about:
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Responses

Response from Valerie Turner, Senior Charge Nurse, ECAS / DVT / OPAT / Ward 51, NHS Fife 3 years ago
Valerie Turner
Senior Charge Nurse, ECAS / DVT / OPAT / Ward 51,
NHS Fife

Submitted on 14/02/2022 at 10:13
Published on Care Opinion at 15:00

Feedback whether positive or negative involving my ward practice is extremely valuable and taken seriously.

As ward manager I have had several conversations with the patient which have been useful and we agreed that going forward I would ensure I discussed their points with my team and they would be addressed and actioned.

I would like to assure you I have done just that and asked my staff to reflect on their practice.

Valerie Turner

Senior Charge Nurse

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Update posted by Ddstego (a service user)

Thank you Valerie.

We have discussed this at length but in light of new information in the way care plans are generated I felt it would be useful for others who have viewed the post to be kept in the loop.

Response from Theresa Rodigan, Senior Administrator, Patient Experience Team, NHS Fife 3 years ago
Theresa Rodigan
Senior Administrator, Patient Experience Team,
NHS Fife

Submitted on 15/02/2022 at 11:45
Published on Care Opinion at 11:45

picture of Theresa Rodigan

Posted on behalf of Mrs Gillian Malone, Clinical Nurse Manager

Dear Ddstego

Thank you for taking the time to provide your feedback in relation to your recent hospital stay. I would welcome an opportunity to discuss your feedback further and do believe this would be helpful in understanding your experience further.

I can be contacted via the Directorate office on 01592 643355 extension 29389

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Response from Jamie Doyle, Head of Nursing - Acute Services Division (Corporate), Acute Services Division, NHS Fife 3 years ago
Jamie Doyle
Head of Nursing - Acute Services Division (Corporate), Acute Services Division,
NHS Fife

Submitted on 19/02/2022 at 08:51
Published on Care Opinion at 08:51

Dear Ddstego

Thank you for your time earlier this week. It was nice to talk through your experiences whilst in our hospital and I agree, Care Opinion is a powerful and very valuable feedback tool. Feedback helps us to reflect, learn and adapt so that the care we deliver is safe and effective. I have passed on your lovely feedback relating to the whole team on Ward 43, it was really good to hear that everyone on the ward was caring and professional, making your experience comfortable. I do wish you well with your ongoing recovery.

Take care

Jamie Doyle

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