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"Professional podiatry experience"

About: General Practices in Grampian

(as a service user),

Recently I had a removal of a toe nail at my local medical centre. I would just like to say how smooth the process was from start to finish. The staff (Dale, Wendy & Donna) were very professional and reassuring throughout the procedure making feel at ease. 

The conversation was entertaining, including Amsterdam trip and my salty foot spa. 

Again I wouldn't hesitate to have this procedure done again with this team. 

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 2 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian
Submitted on 24/02/2022 at 18:21
Published on Care Opinion at 18:21


picture of Kirsten Dickson

Dear Beltj87,

That's quite a team! Helping patients feel at ease during such a usually uncomfortable procedure requires great skill. I'd be delighted to share your feedback with them as I'm sure it will bring smile to their faces, but I would need to knw the name of the medical centre you visited. If you are happy to do this, you should be able comment in the box below this one, or alternatively you can text / call me on 07885720267 or send an email to kirsten.dickson@nhs.scot.

I hope your toe is healing up nicely.

Take care

Kirsten

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