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"A new reception manager not being helpful"

About: Queen Street Medical Practice

(as a service user),

Unable to get a phone call with my doctor because of an unhelpful new reception manager 

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Responses

Response from Alison Shaw-Daly, Service Delivery Lead, Queen Street Medical Practice 3 years ago
Alison Shaw-Daly
Service Delivery Lead,
Queen Street Medical Practice
Submitted on 14/02/2022 at 10:15
Published on Care Opinion at 15:00


I am sorry to read that you having difficulty in making an appointment.

Whilst your review remains anonymous I am unable to look further into your concerns. If you would like to speak with a member of the team about this you can contact the Service Delivery Lead at your practice or email me on alison.shaw-daly@gp-a82020.nhs.uk and I will share the information provided with the practice.

With our best regards,

Alison

Patient Experience NCPC

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