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Excellent Care

Story from nhs.uk

"Excellent Care"

About: Russells Hall Hospital

From beginning of entering A/E and going through( over four days) ending in AMU 1&2 …. I had wonderful dedicated care and treatment . I witnessed staff working in such busy, stressful and hard situations and they still managed smiles and were always there to help.

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Responses

Response from Amirah Shaikh, Patient Experience Administrator, Patient Experience, The Dudley Group NHS Foundation Trust 3 years ago
Amirah Shaikh
Patient Experience Administrator, Patient Experience,
The Dudley Group NHS Foundation Trust

Submitted on 08/02/2022 at 14:46
Published on Care Opinion at 14:46

Thank you for your fantastic feedback and five-star rating.

We are pleased to hear that you received excellent care and treatment in our Emergency Department and Acute Medical Unit. Your kind comments have been shared with the team and senior management who will be pleased to hear of them.

All the best and take care.

Kind regards,

Patient Experience Team

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