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Fantastic Care

Posted By NicH

"Fantastic Care"

About: Victoria Hospital / Gynaecology

(as the patient),

I’ve returned this evening after Gynaecology day surgery. From the minute I entered the ward I felt a warm, friendly ethos amongst the team, both with patients and their colleagues.  The ward was spotless & they took care throughout the day to ensure it was consistently at this standard.  The whole staff team were fantastic.

I was extremely nervous but the vast knowledge & explaining of the surgery process, helped ease my worries. Staff Nurse Jen was wonderful, very nurturing & definitely destined to be a nurse. An asset to the NHS.

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Responses

Response from Claire Massey, Lead Midwife, Women's Services, NHS Tayside 3 years ago
Claire Massey
Lead Midwife, Women's Services,
NHS Tayside

Submitted on 03/02/2022 at 14:34
Published on Care Opinion at 14:40

picture of Claire Massey

Thank you for your feedback. We are delighted you had such a good experience receiving your gynaecology surgery in NHS Fife. The charge nurse in the day surgery ward will see this too and pass the feedback onto staff. Thank you again and I hope your recovery continues to go well.

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Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 3 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 07/02/2022 at 11:04
Published on Care Opinion at 11:04

picture of Nola Cassidy

Dear NicH

Thank you for taking the time to share feedback regarding your recent visit to the day surgery unit, I'm glad to see that you were well cared for and we were able to put you at ease, I will share your kind comments with the team and in particular Jen, they will appreciate it very much.

Wishing you well in your recovery

Nola and the Day Surgery Team

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