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Excellent, patient and caring service

Posted By scutumzr67

"Excellent, patient and caring service"

About: New Victoria Hospital / X-rays and scans

(as a service user),

Big thanks to Gillian and Lynn, radiographers, for making my first MRI experience as comfortable as possible. They understood my anxiety and fear of the unfamiliar, but were excellent and patient, with a caring nature! Thank you very much!

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Responses

Response from Heather Richardson, Interim General Manager, Older People' Services, NHS Greater Glasgow & Clyde 3 years ago
Heather Richardson
Interim General Manager, Older People' Services,
NHS Greater Glasgow & Clyde

Submitted on 09/02/2022 at 22:57
Published on Care Opinion at 22:57

Dear scutumzr67,

Thank you very much for posting your story on Care Opinion.

I am delighted to read that your experience in the MRI department was positive despite any apprehension you had when you arrived. I have passed on your feedback to the Gillian and Lynn and I am sure they will both be very pleased to read about the impact they had on your comfort by being reassuring and patient.

Thank you again for your feedback

Best wishes

Heather Richardson

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