Text size

Theme

Language

"Fabulous staff"

About: Ormskirk & District General Hospital

My mother recently had a stroke and had to attend the Treatment Centre for a gastroscopy and sigmoidoscopy. I am sure you can imagine how daunting this was for a lady who is 80 years of age and never been ill or needed to visit a hospital. The staff were fabulous and put her so at ease that she changed her original plan to have the sedation and went ahead without. Needless to say the examination was over quickly and she was able to leave the hospital within a short time of finishing the procedure.

Thank you to all the staff at the Treatment Centre, I saw first hand that you treated a very nervous lady with good grace and exemplary manners. The way you treated my mother was an example of why we need to care for all our fabulous NHS staff.

With thanks and gratitude to you all.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ormskirk & District General Hospital 3 years ago
Ormskirk & District General Hospital
Submitted on 03/03/2022 at 11:31
Published on nhs.uk at 20:05


Thank you for taking the time to leave a review for the Treatment Centre team. We are delighted that your mother had such a positive experience, and you found our staff particularly supportive to her. We know our staff do an excellent job, but it is very much appreciated when we hear directly from a patient or their family. Your comments will be forwarded to the team involved in her care. We hope she is now recuperating well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k