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"I would like to thank all the staff"

About: University Hospital Wishaw / Maternity Care (Wards 21-24)

(as a service user),

I sadly experience a miscarriage during my first pregnancy in December 2021. I was 11 weeks pregnant and absolutely distraught. Although I knew something wasn’t wrong due to changing symptoms I was still in complete shock when I starting bleeding. At first speaking to maternity triage was very difficult and stressful as no one was taking me seriously and I was told it could be implantation bleeding when questioning if that didn’t happen at the really early stages of pregnancy I was told how did I even know how far I was as I hadn’t had a scan this made me feel so stupid and I started to even doubt if I was pregnant at all in limbo without a scan being able to be arranged as it was during the night.

The next day however a scan was arranged. My midwife was fully supportive and the staff on the phone from EPAS in wishaw and hairmyers tried their best to listen to me and help me. 

My scan was at EPAS hairmyers where I was sadly told there was no heart beat. I had broke down there and then but the support offered to me and my husband was great and the options where discussed to me well. Having decided sadly the best option would be to have a MVA procedure this was carried out at wishaw EPAS the next day. I was still and shock and very vulnerable. The support I was given was so touching everything was explained to me and I was firmly told not to blame myself. Through one of the darkest moment of my life I was given a bit of light through compassion care and sensitivity. I would like to thank all the staff at both units. When you are pregnant the reality that you might not get to have a baby at the end doesn’t cross your mind. My world came crashing down but I was carried by angels in uniforms. 

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Responses

Response from Chief Midwife, Women's Services, NHS Lanarkshire 2 years ago
Submitted on 04/02/2022 at 11:47
Published on Care Opinion at 11:47


Dear Female92,

I am sorry to hear of the loss of your baby. I cannot imagine the grief you are experiencing and hope you are getting the support you need during this very dark and difficult time. I apologies about your initial experience in Triage and in turn the way it made you feel. I will take forward your concerns with the team and action improvement. However, I am delighted to hear of the support and compassionate care you received in Hairmyres and Wishaw. Our nurses and midwives endeavor to provide person centred compassionate care tailored to your needs. Your kindness at providing feedback at a difficult time is very much appreciated.

Very best wishes to you and your Husband.

Cheryl

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