Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Covid Testing Centre, Woodside, Ballymena

Posted By p1d23

"Covid Testing Centre, Woodside, Ballymena"

About: Northern Health & Social Care Trust / Covid-19 Testing Centre

(as the patient),

My daughter brought me to Woodside Testing Centre this morning for my  appointment, which was required pre-op. I was very anxious about this test as I have a gag reflex and was certainly not looking forward to the test. In fact, I was dreading this test more than my procedure, which is scheduled for the following week. I got a wonderful nurse named Anne, who instantly put me at ease. I ended up doing the salvia test instead, which I was not aware could be done. Thank you, Anne. You truly were wonderful, caring and helpful. I wish you were my nurse for my upcoming procedure. Kudos xo

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Carissa McClarty, Facilitator for Patient and Client Experience, Nursing & User Experience, NHSCT 3 years ago
Carissa McClarty
Facilitator for Patient and Client Experience, Nursing & User Experience,
NHSCT

Submitted on 02/02/2022 at 15:13
Published on Care Opinion at 15:13

Hello p1d23,

My name is Carissa McClarty. I am a facilitator for Patient and Client Experience within the Trust. I am delighted to hear of your positive experience with the Testing Centre and that it was made a lot more pleasant than you anticipated. I will ensure your kind comments are passed on to those involved. Wishing you all the best for your upcoming procedure.

Thanks,

Carissa

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k