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"Covid Testing Centre, Woodside, Ballymena"

About: Northern Health & Social Care Trust / Covid-19 Testing Centre

(as the patient),

My daughter brought me to Woodside Testing Centre this morning for my  appointment, which was required pre-op. I was very anxious about this test as I have a gag reflex and was certainly not looking forward to the test. In fact, I was dreading this test more than my procedure, which is scheduled for the following week. I got a wonderful nurse named Anne, who instantly put me at ease. I ended up doing the salvia test instead, which I was not aware could be done. Thank you, Anne. You truly were wonderful, caring and helpful. I wish you were my nurse for my upcoming procedure. Kudos xo

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Responses

Response from Carissa McClarty, Facilitator for Patient and Client Experience, Nursing & User Experience, NHSCT 2 years ago
Carissa McClarty
Facilitator for Patient and Client Experience, Nursing & User Experience,
NHSCT
Submitted on 02/02/2022 at 15:13
Published on Care Opinion at 15:13


Hello p1d23,

My name is Carissa McClarty. I am a facilitator for Patient and Client Experience within the Trust. I am delighted to hear of your positive experience with the Testing Centre and that it was made a lot more pleasant than you anticipated. I will ensure your kind comments are passed on to those involved. Wishing you all the best for your upcoming procedure.

Thanks,

Carissa

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