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"Execellent care"

About: Hillingdon Hospital

: I was referred to Hillingdon from Charing Cross Hospital in November and within two weeks was given an appointment at the breast clinic.

The whole team could not have been more helpful, reassuring, understanding and patient as I was very nervous. They explained every procedure carefully to me and completely made me feel at ease. My surgeon and all his team at both Hillingdon and Mount Vernon hospitals were exceptional in every way, nothing was too much trouble and the care I received transformed a worrying experience into something that was as pleasant as possible.

The aftercare I have received from the team has been excellent. If I have had any questions the breast care nurses have always answered them promptly calling me straight back if they needed to obtain further information.

I would highly recommend this department to everyone and can not thank the entire team enough for their care and commitment.

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Responses

Response from Hillingdon Hospital 3 years ago
Hillingdon Hospital
Submitted on 31/01/2022 at 09:47
Published on nhs.uk at 13:35


Dear Patient

Thank you for your positive feedback about your experience at Hillingdon Hospital. Please be assured that your comments have been passed to the departmental manager who I’m sure will be delighted to share your comments with the team.

Best wishes

Catherine Holly

Head of Patient Experience

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