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"Feel I am not being listened to"

About: Sunderland Royal Hospital / Gastroenterology

(as the patient),

I have never wanted to cry more in my life after speaking to a consultant at Sunderland Royal for 4 minutes on the phone for an appointment I waited weeks for. 

The consultant blamed my vomiting on over eating while suffering from anxiety. I was diagnosed with anxiety ages ago and overcame it. I am losing weight and suffering because of this, and this consultant did not seem to care about that, They interrupted me several times while I was talking. They said my stomach condition had improved (I told him it hadn't) and they raised their voice several times while I calmly told them what was happening. I requested a barium swallow instead of endoscopy because I was too anxious and they became really nasty as soon as I mentioned the idea. They also wrote in the report that they were dismissing me having suspected gastroparesis and that they did not believe me. Anxiety does a lot of things but doesn’t cause swallowing issues vomiting and chronic reflux! I feel like I was basically refused treatment and put at the very end of the waiting list (6 months) because I have had mental health issues in the past (major depressive disorder) which I feel is discriminative.

They also decided to include that I’m a student nurse in the middle of the report. I was asked halfway through me telling them stuff and it was clear that was what changed his mind about who i am, which makes no sense.

I am in tears and have had a panic attack! I’m too scared to even talk to another doctor because from prior experience when you tell PALS the doctor does not care about your report and use it against you when you try see another one. I have had panic attacks since because I know I’m unwell and I feel I am not being listened to.

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