Feeling unwell for a while and not getting better, I filled in an E consult and my GP rang me the next day. I went for a blood test , rang and the receptionist and she went away and asked the GP when I questioned what part of the blood test result meant, she was so friendly and helpful. I was diagnosed with Polymyalgia Rheumatica after he called me back to explain the results. He took his time and went through a lot of questions and was very friendly and reassuring. I am now on medication and within days have felt a lot better. He has booked me in for follow up and further tests.
I found it very convenient to be able to think about and describe my symptoms online with E consult, noting every area of pain, it took a while but was worth it.
The service I have received has been above and beyond my expectations, a bit different, yes, but with my own experiences, not face to face, has not been detrimental to the results.
Well done City Way. You deserve more praise than you receive.
"Very Happy with City Way Surgery. "
About: City Way Surgery City Way Surgery Rochester ME1 2AY
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference
››