"Skilled staff for my toddler's stitches"

About: Antrim Area Hospital / Accidents & Emergency Antrim Area Hospital Accidents & Emergency BT41 2RL

Posted by MummyinAE (as a service user), 3 years ago

My little boy needed stitches on eyebrow. Triage was quick and efficient and nursing staff were so calming and helpful.
Deborah and Hazel interacted with my little boy and sang to him during the procedure. Doctor Kelly was highly skilled and very quick and made the procedure look straightforward and gave great aftercare advice.
Overall the whole experience was positive and staff made it as painless as possible for baby and me! I was so impressed.

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Carissa McClarty

Facilitator for Patient and Client Experience, Nursing & User Experience,

NHSCT

Submitted on 31/01/2022 at 09:47

Published on Care Opinion at 09:47

Hello MummyinAE,
My name is Carissa McClarty. I am a Facilitator for Patient and Client Experience within the Trust.
I am delighted to hear of such positive feedback and that your time spent in hospital was quick and effective especially for your little one, with the help of a little song. As a mother myself I know how great the art of distraction is. I will ensure your positive comments are passed on to the team involved,
Best wishes,
Carissa.

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