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Care Opinion

PCR testing service

Posted By Oyf

"PCR testing service"

About: Antrim/Ballymena

(as a service user),

I was extremely nervous and about to cancel an endoscopy test I have coming up but because Ann and Anna at the Woodside PCR testing centre, Ballymena were so reassuring and patient I was able to go through the PCR and now feel able to even possibly facet the endoscopy with a bit more confidence.m Thanks!

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Responses

Response from Carissa McClarty, Facilitator for Patient and Client Experience, Nursing & User Experience, NHSCT 2 years ago
Carissa McClarty
Facilitator for Patient and Client Experience, Nursing & User Experience,
NHSCT

Submitted on 27/01/2022 at 16:13
Published on Care Opinion at 16:13

Hello Ofy.

My name is Carissa McClarty. I am a facilitator for Patient and Client Experience within the Trust. I am so happy to hear that due to a such a positive experience with Ann and Anna this has enabled you to feel more confident about the endoscopy. Wishing you all the best with the procedure.

Thank you for your positive feedback, I will ensure this is passed on to those involved.

Wishing you all the best,

Carissa.

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