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Care Opinion

Caring nurse

Posted By branxt36

"Caring nurse"

About: University Hospital Wishaw / General Surgery (Wards 16-18)

(as a relative),

Nurse Kelly spoke to me after my Dads admission to ward 16 following a fall. She spoke with care , respect and compassion-

It was evident she was knowledge amd caring- a credit to nursing profession! My Dad is lucky to be in your ward- thank you!

She made me feel my Dad would be treated with respect , compassion amd that he was in receipt of good quality care!

Amazing- keep up good work Kelly , 

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Responses

Response from Shirley-Ann O'Hare, Senior Nurse - Emergency Directorate, University Hospital Hairmyres, NHS Lanarkshire 2 years ago
Shirley-Ann O'Hare
Senior Nurse - Emergency Directorate, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 21/01/2022 at 15:56
Published on Care Opinion at 16:33

Dear branxt36

Thank you for your time and kind words.

It will be a pleasure to share your kind words onto Nurse Kelly and the rest of Ward 16 staff involved in your dad’s care.

Thank you again

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Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 2 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire

Submitted on 21/01/2022 at 16:26
Published on Care Opinion at 16:26

picture of Jean MacDonald

Dear branxt36

Many thanks for taking the time to share your feedback regarding your dad's treatment in Ward 16 of University Hospital Hairmyres.

It will be a pleasure for me to ensure Kelly and the rest of the staff are informed of your extremely positive words of encouragement

I wish your dad a speedy recovery.

Kind regards

Jean

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