"My Fathers admission"

I called your hospital at approx. 7.45 pm Australia time (around 9.45 am your time) 

I spoke to the nurse unit manager on ward 14, Unfortunately I did not get his name. I was enquiring about my fathers condition. 

I would like to express my sincere gratitude for the professionalism and knowledge that this nurse provided of my fathers condition, I was extremely impressed with the procedures that this nurse advised me that my Father was about to undergo. 

I believe that this Nurse should be commended on his knowledge and professionalism and that it has been much appreciated. I would be very disappointed if this was not advised to the Nurse on Duty and some kind of recognition awarded; well done.

Thank You