Text size

Theme

Language

"Glaucoma assessment and surgery"

About: Ninewells Hospital / Ophthalmology

(as a service user),

My feedback is to praise the staff in Opthalmology Department , Ninewells Hospital Dundee. Everything about my experience suggests this is a well led highly motivated team. I was referred by my optician for glaucoma assessment, which was confirmed by thorough examination which involved Dr Cobb who leads the team- her enthusiasm for her specialism is obvious and shared by all of the clinicians, consultant, registrars and nurse who treated me. Although the outpatient area of Ward 25 is busy all staff take time to talk through what they have found and the laser procedure to treat the condition, which was done successfully. Follow up communication regarding appointments come out very quickly. So please pass on my grateful thanks.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Victoria Sullivan, Project Manager, Elective Medicine, NHS Tayside 3 years ago
Victoria Sullivan
Project Manager, Elective Medicine,
NHS Tayside

Project manage and facilitate change programmes, transformation and service redesign across Elective Medicine services within NHS Tayside

Submitted on 08/02/2022 at 10:48
Published on Care Opinion at 10:52


picture of Victoria Sullivan

Dear Anster

Thanks for this, it made my day!

We are really delighted that your experience was so positive. We know that being told you have a chronic condition can be alarming and do endeavour to be informative. We do have an extremely professional and caring team who enjoy their jobs and work extremely effectively together. We are grateful that you have taken the time to share this. It has made our day.

I will pass it on to the charge nurses in the clinic and ward.

Caroline Cobb

Consultant Ophthalmologist

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k