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Excellent care all round

Posted By Phenobarbidoll

"Excellent care all round"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Accident and emergency Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Paediatrics

(as a parent/guardian),

My teenage daughter was taken to A&E by ambulance. Children's A&E was much quieter than last time we attended, with enough staff to function properly. She was seen quickly and given good care and treatment by everyone. Staff were, as always, kind, responsive and skilled. She was then admitted to the ward having been started on treatment in A&E. 

Staff were also very kind to me and made me feel supported. 

They made all the appropriate referrals for onward support.

Excellent care all round.

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Responses

Response from Nottingham University Hospitals NHS Trust 2 years ago
Nottingham University Hospitals NHS Trust

Submitted on 03/02/2022 at 09:44
Published on Care Opinion at 09:44

Thank you for this very kind and thoughtful feedback for the team in the Childrens Emergency Department. I’m so pleased to hear that your daughter was seen quickly and provided with excellent care and that the staff also supported you during your stay.

I have shared your very kind feedback with the team and we all hope that your daughter is recovering well following her visit.

Best wishes

Anita Morley
Deputy Matron, Emergency Department

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