Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Top quality care from brilliant staff

Posted By DavidNorthDevon

"Top quality care from brilliant staff"

About: North Devon District Hospital / Colorectal surgery & stoma care North Devon District Hospital / Intensive & Critical Care Unit

(as a service user),

I had a bowel operation at North Devon Hospital and after three days in ICU, transferred to Lundy, where I stayed for nine days.

The care I received was absolutely fantastic.  Highly skilled and knowledgeable staff, sometimes overworked but always very positive.

The great thing for me was that the staff were so engaged.  I remember loads of interesting conversations and lots of fun and laughter.

The nurses, physios, doctors, dieticians and support staff were all great.

I can’t recommend the hospital and Lundy ward highly enough.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tara Adamson, Ward Manager (Northern Services), Lundy Ward (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 years ago
Tara Adamson
Ward Manager (Northern Services), Lundy Ward (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 17/01/2022 at 10:13
Published on Care Opinion at 15:36

Good morning,

Thank you for taking the time to write such lovely feedback, I will pass this on to the team on Lundy Ward. We do hope that you continue to be well and are managing to enjoy the New year.

I can imagine there was lots of lovely and interesting conversations you could probably write a diary of the nurse tales!

Kind regards

Tara

Ward Manager

Lundy ward

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Juliet Parkin, Clinical Matron Critical Care, ICU, Royal Devon University Healthcare NHS Foundation Trust 3 years ago
Juliet Parkin
Clinical Matron Critical Care, ICU,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 17/01/2022 at 15:59
Published on Care Opinion at 21:18

It is wonderful to receive such positive feedback acknowledging the highly skilled care you received from all our staff. I will pass on your kind words to the ICU team. We hope you are continuing to make a good recovery and are slowly regaining your strength.

Juliet

Clinical Matron Critical Care (Interim)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Natalie Daniel, Dietician (Northern Services), Nutrition and Dietetics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 years ago
Natalie Daniel
Dietician (Northern Services), Nutrition and Dietetics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 18/01/2022 at 11:39
Published on Care Opinion at 13:49

Thank you so much for writing such positive feedback, it is always a nice boost to hear examples of good (and humorous) practise. I will pass it on to the Dietitian's on your behalf.

I do hope you are continuing to recover well and wish you all the best.

Kind Regards

Tilly

In-patient Dietitian Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k