"For an appointment lottery - your start must…"

For accessing medical assistance, One need to see a doctor.

At Robin's, accessing doctors is possible only when you are lucky to get an appointment. It takes on an average of 40 minutes to get onto a call. Because I had called at 8:27 am for the morning appointment (3 minute earlier - wary of past several experience of waiting for 40 minutes to hear that "all appointments are booked for the day and you can contact out of hours GP"), and post waiting on the call for 31 minutes, to anyone's dismay, I was informed of a #rule that, "because you have called earlier to 8:30am, you have been directed to enquiries line" (a different phone line). The staff attending the appointment line and the enquiry line sit at a distance of two feet, and if the practice really has the sense of patient care

For the sum of money that I pay every month to NHS, I don't get the return of service. Incidents such as these gives a very bad experience and cause irky mood to the already distressed mind due to illness. There have been multiple instances where I had to wait for weeks to get an appointment, and it is a lottery win to get a successful. I think experience of lack of attention, lead people to call 999 for silly things, which is a absolute stress on emergency services.