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Horrible service.

Story from nhs.uk

"Horrible service."

About: Fittleworth Medical Ltd

The only delivery they got right was the first one, others either didn't arrive at all, arrived late or were blamed on the g.p messing up. They claim they do all the hard work, but they left all the chasing to me which was a full time job in itself.

Would never use them again, let alone recommend them to others.

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Responses

Response from Fittleworth Medical Ltd 2 years ago
Fittleworth Medical Ltd

Submitted on 14/01/2022 at 10:48
Published on nhs.uk at 15:07

Hi Rebecca,

I'm sorry our service has let you down and caused so much stress. The customer service team would appreciate the chance to look into the issues you've had. If you would like us to please contact us at caring@fittleworth.com.

Once again, please accept our apologies.

Yours sincerely, Leon

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