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Great experience

Posted By cricketwd38

"Great experience"

About: CGL Birmingham

(as a service user),

Great experience, very helpful and informative. Good to share experiences with peers.

Help & encouragement to quit drinking.

Very good to learn the detramental affects of alcohol.

If anyone is considering a detox I would definetely reccomend this course.

One point to approve on is to give your partner more knowledge of what the course entails and how to cope with the person on detox at home.

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Responses

Response from Tasneem Mohamed, Communications & Marketing Student, Communications & Marketing, Change Grow Live Birmingham 2 years ago
Tasneem Mohamed
Communications & Marketing Student, Communications & Marketing,
Change Grow Live Birmingham

Submitted on 26/01/2022 at 15:51
Published on Care Opinion at 16:00

Dear cricketwd38,

Thank you for your feedback about your experience with our services, we really appreciate you taking the time out to write about how you felt when getting support.

My name is Tasneem and I'm part of the team that listens and responds to feedback like yours.

I'm really happy to hear you had a great experience with us and it was nice that you had that shared knowledge and experience with peers. Things can be a bit more warming when you have peers around you that are going through similar situations so you understand each other a little more, more than others can.

Thank you for recommending others to use our services, it can be really encouraging for someone who is thinking of getting the support they might need.

Your point on improving our services is very much appreciated, this is something we will go into further and look at ways how we can develop this into being sorted appropriately.

Thank you again for leaving such nice feedback, I wish you a great future.

Regards,

Tasneem

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