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"Ward 12 "

About: Manor Hospital

I was admitted to ward 12 acute surgical unit in walsall Manor hospital with chronic pain in the right front of my stomach and the back right side of my ribs the staff there was excellent they took very good care of me and made sure I was pain free within seconds the ward 12 was spotless clean and your food was handed to you and your bed was changed regularly and medication was given regularly I wasn't well at all but the staff made sure I was at ease and did there best to cheer me up and made me feel very welcome the doctor was very kind and caring I must say if I hadto go on a ward again I'd hope it was ward 12 I'm going to miss them all but can't thank them enough for everything they did they are perfect medical staff and without them I would have not got through my illness thank you ward 12 xx

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Response from Manor Hospital 3 years ago
Manor Hospital
Submitted on 24/01/2022 at 08:53
Published on nhs.uk at 10:48


Dear Debbie

Thank you for your kind words of appreciation and for setting out how you found your overall hospital experience.

I am pleased that you found staff were able to put you at ease and you were made to feel welcomed in a kind and caring manner by staff.

I will ensure that this is passed on to the teams.

I do hope you are now also feeling better.

With regards

Garry Perry

Associate Director

Patient Relations and Experience

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